Orangeville pet licensing
Why licence?
In accordance with local laws, pet licences are mandatory in the Town of Orangeville. In fact, licences are mandatory in nearly every community across North America. Why? Because licences help keep pets and the communities they live in safe. DocuPet was brought on board to simplify and improve pet licensing to benefit not only pet owners like you, but the entire community. DocuPet makes it easy for Orangeville to deliver a successful pet licensing program with a streamlined software and management solution that makes licensing a breeze for pet owners and administrators alike.
What will you need?
Licensing your pet will require specific information and proof. Having these items at the ready allows for the fastest experience. You have the option to upload a document as a saved or scanned file, or you may take a photo directly from your device on our upload page.
Payment
We securely process payment online and accept all major credit and debit cards as forms of payment.
Documents
Rabies vaccination proof
This document serves as formal proof that your pet has received a rabies vaccination. This document may be in the form of a Rabies Vaccination Certificate that has been signed by a veterinarian or certified professional. It is the law that pets must be up-to-date on their rabies vaccinations, so new documents will need to be uploaded to your pets profile as they receive their booster shots.
How to licence
Online
The fastest and easiest way to license or renew is right here. You’ll create a profile for your pet, upload any necessary documents, process your licence registration, and receive purchase confirmations via email. Payment can be made using a credit card or Visa/Mastercard debit card. Each year, you just need to log in to your existing account and renew - it’s super easy!
In-person
In-person licensing is available at the following location(s) however it’s important to know you will still receive your tag in the mail:
Don’t forget to check hours of operation, appointment policies, and accepted payment methods prior to heading out.
Town of Orangeville
87 Broadway, Orangeville, ON L9W 1K1
Ontario SPCA Orangeville & District Animal Centre
650 Riddell Rd, Orangeville, ON L9W 5G5
If you opt to license via snail mail - keep in mind processing your registration will take a lot longer!
Make sure you complete the below form in full and that it is free of any errors otherwise your registration may not be successfully processed. The fine print is there for a reason so keep an eye out for accepted payment methods, who the check should be made out to, where it should be mailed, and any required supporting documentation.
Pet licence form
Phone
If you're unable to complete your pet's licence online, you can contact our Customer Care team for assistance. Please note that licences are primarily designed to be completed online, and phone support is intended for troubleshooting or special circumstances.
You must have up-to-date rabies documentation on file. We can accept credit cards and Visa/Mastercard debit cards for payment.
DocuPet Customer Care: 1-855-249-1370
Hours of Operation:Monday-Saturday: 9:00 AM - 9:00 PM EDT (excluding holidays)Sunday: 11:00 AM - 7:00 PM EDT
Licence fees & details
Pet licences are required for all dogs living in Orangeville. Licences are available for 1 year and lifetime terms. Licences issued for one year are valid for 365 days and must be renewed prior to the expiration date. You will receive reminders from us about upcoming license expirations via mail, phone, and email.
| Dog Licences | Fee |
|---|---|
| Dog License - Annual (1 Year) | $35.00 |
| Dog Licence - Lifetime Licence | $100.00 |
- A replacement tag is available for a $10.00 fee.
- A valid rabies certificate is required to complete the licensing process. You must upload or present your certificate at time of purchase.
- Dogs must be microchipped to qualify for the lifetime licence rate.
- When licensing a Service Dog for the first time, licensing must be done in person. Future renewals may be done online once the status is verified.
- Failure to licence your pet may result in a fine.
- Residents of Orangeville are allowed to own a maximum of 3 dogs.
- Licences are required for all dogs over 12 weeks of age.
Frequently asked questions
PROGRAM AND PARTNERSHIP
Why does the system say my address is not valid?
You may have entered your address incorrectly or we may not have your address in the address database for your community. Please double-check all spelling and ensure you are using the abbreviated form for your street type ex. St instead of Street. You may contact the Town of Orangeville directly if you believe you reside within their jurisdiction but your address is not being accepted by the system.
LICENSING OPTIONS, DATES, AND LOCATIONS
How old does my pet need to be for me to licence them?
All pets over the age of 6 months are required to be licensed.
My pet qualifies for the service animal rate. What do I do?
Please visit the Town of Orangeville in-person at 87 Broadway, Orangeville, ON L9W 1K1, if you are qualifying for this rate for the first time. Once the team there verifies your designation you will be able to renew online in future years.
Can my pet’s licence be transferred to a new owner?
Only lifetime licences can be transferred to a new owner within the Town of Orangeville. Please visit the Town of Orangeville in-person at 87 Broadway, Orangeville, ON L9W 1K1 to complete the transfer process and pay the applicable fee.
When does my pet's licence expire?
1 year licences remain valid for 365 days from the start date. If you renew prior to the upcoming expiration date, your pet's new licence will begin the day after expiration, not on the date of purchase. Please note that lifetime licences do not have an expiration date.
Do I need to microchip my dog to qualify for the lifetime licence rate?
Yes, dogs must be microchipped before they can be issued a lifetime licence.
What is the refund policy on licences?
No refunds are provided on licences purchased regardless of circumstances.
I have a Lifetime Licence, how does this work on DocuPet?
All existing licensing data from the the Town of Orangeville has been transferred on to the DocuPet system so your lifetime licence is still valid. You can choose to keep your existing tag or purchase a 'replacement tag' to get a new municipal tag.
Where can I license in-person?
You may license in-person at the Town of Orangeville, located at 87 Broadway, Orangeville, ON L9W 1K1, or at the Ontario SPCA Orangeville & District Animal Centre, located at 650 Riddell Rd, Orangeville, ON L9W 5G5.
FEES AND FINES
Is there a discount for licensing multiple pets?
No, there is no discount for licensing multiple pets. Each pet will be charged the appropriate licensing fee.
What is the fee for licensing?
Visit this page for licensing options and fees.
Can I receive a seniors discount?
There are no senior rates to license your pet.
TAGS
How do I receive my tag if I don't have a current address?
Please visit the Town of Orangeville in-person at 87 Broadway, Orangeville, ON L9W 1K1, and they will be able to assist you.
Will my pet receive a new free tag with every order?
No, each pet will only receive one free tag with their first licence via DocuPet. This tag doesn’t expire. If you’ve already received a DocuPet tag, your furry friend is good to go! If you’d like a new tag, you can purchase a standard replacement tag or a new designer tag during the licence order process or in our store.
PET INFORMATION AND PROFILES
How do I notify DocuPet that my pet has passed away?
We're sorry for your loss. You can update a pet's profile via your online account by editing your pet's profile and selecting 'Remove this Pet'.
My pet is no longer with me, but I’m still receiving renewal reminders?
We’re sorry! Unfortunately, unless you update your account to reflect that a pet is no longer in your care, we have no way of knowing. Have you already told us? You may have a duplicate account. Get in touch with your licensing organization or our DocuPet customer service team to update your record.
Does my licence transfer if I am moving?
If you are moving please be sure to update your address by logging into your online account and navigating to your Profile Settings page. Even though you are moving you’ll still be able to keep your pet's tag and access your pet's online account. However, your current licence may not be valid in the new community you are moving to. Please get in touch with the pet licensing provider in the new community you are moving to in order to find out more information.
MUNICIPAL INFORMATION AND BYLAWS
Are there any restricted breeds?
No, there are no restricted breeds.
Is there a limit to the number of pets I'm allowed to have?
You are allowed a maximum of 3 dogs and 4 cats per dwelling.
Where can I find information about the pet licensing ordinance/bylaw?
Visit this page for information on licensing ordinances/bylaws.
What species are required to be licensed?
The following species are required to be licensed: Dogs.
Who do I call if there’s an emergency involving dogs? (dog attack, loose dog, etc.)
Please get in touch with Municipal Support Services INC at 226-910-1322.
DOCUMENT SUBMISSION
What documentation is required to purchase a licence?
A valid rabies proof is required to purchase a pet licence. A 60 day temporary licence may be issued if you do not have rabies proof at the time of licensing.
How long does it take for my pet’s documents to be reviewed?
Documentation uploaded via the online system is reviewed within two business days.
Where can I obtain a copy of my pet’s rabies document?
If you can’t locate the document you received after the procedure was done, you will need to contact your vet to obtain your pet's records. Be sure to specify any and all pets you require documentation for.
Once you’ve got the paperwork in your hands, take a look to ensure:
- The document provided is the right type of proof required.
- Pet and pet owner account data matches your own.
- The document is clear and legible.
Why do I have to upload a rabies document for my pet?
To licence your pet, you will be required to show proof that the pet's rabies vaccination is current. Requiring documentation ensures that provided pet information is accurate, which is critical for identification and safety reasons.
HELP DESK
Still have a question that you have not been able to answer?
Visit our DocuPet Help Desk for more information.